COVID- 19 Health and Safety at The Angel Inn, Hetton

Dear guests,

We are delighted to announce the re-opening of The Angel Inn from Friday 17th July 2020.

Whilst we closed due to government guidelines and to help stop the spread of Coronavirus, we wanted to update you on the additional precautions we are taking to ensure that our restaurant remains a safe space for you and our team to enjoy once more.

We have introduced additional health and hygiene measures across all areas and have listed some below;

The government have now enforced a 10pm curfew on all hospitality venue’s. Therefore, if your booking is for dinner we kindly ask that you vacate your table on or before 10pm, on the evening of your visit. For guests staying overnight with us, this unfortunately applies to you also. You are welcome to take drinks to your room or we would be happy to arrange for additional items to be placed in your minibar. 

The new guidelines also state that guests entering and leaving the restaurant, or walking around the premises will be required to wear a face mask, but of course are permitted to remove it when they begin eating or drinking.

As always, we will maintain the highest possible level of hygiene, with all areas cleaned regularly and meticulously with sanitisers. We have extra hand sanitisers around the property, so please feel free to make use of this during your time with us.

Our team has been fully briefed with current government requirements and are undertaking high levels of health and safety procedures to ensure that guests and other staff members are safe.

We have reduced the number of tables to maximise space around diners and will be utilising all of our space by offering full dining experiences in our fantastic bar area. We will only be accepting group bookings of up to six guests, from a maximum of two households.

We have also changed our standard service procedures around cutlery changes to reduce contact.

Our team will be standing at a further distance from our guests, minimising close contact where possible and wearing face coverings.

We will not be accepting cash during this time. Contactless payment should be used where possible or card payments.

Anything that cannot be cleaned at a high temperature will be removed from our bedrooms and each bedroom will be deep cleaned after every stay.

We will be asking all guests to support us with the governments “track and trace” initiative, by providing contact details for all guests.

Our full COVID-19 operating policy with full details on all our processes and procedures can be viewed here.  

Thank you for all your support, and if you have any further questions please do contact us on reservations@angelhetton.co.uk

We really do look forward to welcoming you all back to The Angel very soon.

Michael & Johanna Wignall